How can we
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Explore our curated guide to navigating Dubai's finest culinary experiences. From membership perks to reservation protocols.
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Bookings
How do I modify an existing reservation?expand_more
Reservations can be modified up to 24 hours prior to your scheduled time through the 'My Bookings' section in your profile. For last-minute changes, please contact the restaurant directly via the phone number provided in your confirmation email.
What is the policy for group bookings over 10 people?expand_more
Groups exceeding 10 guests are considered "Event Bookings." These require a direct inquiry through our Concierge service to ensure the restaurant can accommodate your party's specific requirements and dietary needs.
Is there a fee for late cancellations?expand_more
While Dubai Restaurants does not charge a platform fee, individual restaurants may have their own cancellation policies which are clearly displayed during the booking process.
Profile & Access
How do I reset my password?expand_more
Click 'Sign In' and select 'Forgot Password'. You will receive an automated email with a secure link to create a new credential.
Can I sync my dining history?expand_more
Yes, all reservations made through our platform are automatically synced to your dashboard, allowing you to re-book favorites and track your reviews.
Memberships
What is the Epicurean tier?
The entry-level membership providing early access to table releases and invitation-only chef's tables.
Qualification for Black Card?
By invitation only, reserved for our most frequent diners with deep passion for the culinary scene.
Membership refunds?
Annual fees are non-refundable after the 14-day grace period. Please review our full terms.